WARRANTY/REQUEST
Product Quality & Warranty Policy
At Phase Moto, we’re riders first — with nearly two decades in the motocross industry, we understand how important quality and reliability are when it comes to your gear.
We put every product through rigorous R&D and real-world testing to ensure performance, durability, and a modern fit. However, if you experience any issues, we want to hear about it.
Have a Problem? Let Us Know.
If you believe a product has a factory defect or quality issue, contact us with details. Once your claim is submitted, our team will review and verify it through our claims department. If approved, we may repair, replace, or refund the product based on the issue.
Important Notes:
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Custom Sublimated Jerseys with name/number personalization are 100% non-returnable, unless:
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There is a verified defect on our end, or
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The printed name/number does not match what you submitted.
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If a misspelling or incorrect number was submitted by the customer, we are not liable.
✅ Please double-check all personalization details before submitting. -
If you notice an error after placing your order, contact us within 12 hours. We’ll do our best to correct it before production begins.
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All orders using a promo code are FINAL SALE.
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All sale items are FINAL SALE.
Thank you for choosing Phase Moto and trusting us with your gear.
We’re proud to support the moto community — one rider at a time.