WARRANTY/REQUEST

Product Quality & Warranty Policy

As riders with almost two decades of experience in the motocross industry, we understand that products can sometimes have factory defects or quality control issues. We put extensive research and development into all our products, testing them in real-world conditions to ensure performance and a modern fit.

If you experience any issues or problems with a product, we want to know!

Please contact us at: info@phasemoto.com

Once a valid issue or claim is submitted, our team will review and verify it through our claims department. If approved, we may repair, replace, or refund the product based on the verified issue.

Important Notes:

  • Custom sublimated jerseys with name and number customization are 100% non-returnable, unless there is a verified defect on our end or if the printed name/number does not match what was submitted.
  • If the incorrect spelling or number was submitted by the customer, we are not liable. Please double-check all information before submitting your order.
  • If you notice a spelling or number error after submitting, contact us within 12 hours. We’ll do our best to make corrections before production begins.
  • All orders using a promo code are FINAL SALE.
  • All sale items are FINAL SALE.

Thank you for supporting Phase Moto and trusting us with your gear!