TERMS AND CONDITIONS

Customer Service & Store Policy

At Phase Moto, we’re committed to providing responsive, reliable customer support. Please allow up to 72 hours for a response to your inquiry.

📩 For all customer service inquiries: info@phasemoto.com

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Store Policy

By shopping at www.phasemoto.com, you agree to all terms, conditions, and store policies outlined here and throughout the site.

Please double-check your cart, shipping details, and order information before purchasing to avoid any issues or delays.

• All prices are listed in U.S. Dollars (USD).

• We are a New Jersey-based company, and our team responds to emails during normal business hours:
  🕙 Monday–Friday, 10 AM–6 PM EST
  ❌ Closed on all major U.S. holidays

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Important Notes:

• Club or custom-made items are non-returnable.

• Promo/discount codes cannot be applied to customized or club store items.

• PHASEMOTO® artwork and logos are copyrighted under U.S. law. Any reproduction, distribution, or unauthorized use — including by clubs or producers — is illegal and will not be tolerated.

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Thank you for your support and understanding. We’re proud to serve the riding community with quality gear and dedicated service.