TERMS AND CONDITIONS

Customer Service & Store Policy

At Phase Moto, we’re committed to providing responsive, reliable customer support. Please allow up to 72 hours for a response to your inquiry.

📩 For all customer service inquiries: info@phasemoto.com


Store Policy

By shopping at www.phasemoto.com, you agree to all terms, conditions, and store policies outlined here and throughout the site.

Please double-check your cart, shipping details, and order information before purchasing to avoid any issues or delays.

  • All prices are listed in U.S. Dollars (USD).

  • We are a New Jersey-based company, and our team responds to emails during normal business hours:
    🕙 Monday–Friday, 10 AM–6 PM EST
    Closed on all major U.S. holidays


Important Notes:

  • Club or custom-made items are non-returnable.

  • Promo/discount codes cannot be applied to customized or club store items.


Thank you for your support and understanding. We’re proud to serve the riding community with quality gear and dedicated service.